How to Get the Most Out of Curls Monthly
1. Try all the products in your monthly mailers
We’ve said it once and we will say it again: we recommend trying all the products in every month’s mailer. Why? Because there is often no rhyme or reason for what products our curls will like. Take it firsthand from us, some of our teams’ favorite curl products have been ones we never would have picked out for ourselves.
2. Watch our in-depth YouTube videos
Every month, our beautiful curl expert (who has single-handedly transformed thousands of curlies’ lives) creates full length, in-depth YouTube videos detailing when, why and how to use every single product that is delivered to your doorstep. We are all about education, as using a product correctly also has a huge effect on whether or not your curls like it!
3. Read our new how-to guide
Don’t have time to watch full length videos? No worries, busy queen! We have now created easy-to-read, even easier-to-follow instructions to make sure you know exactly how to use every single product in every month’s mailer.
4. Join yearly-subscriber quarterly zooms
A quarterly Zoom call with the curl queen of all curl queens, there to answer personal curl questions you may have? Priceless. Our CEO / Founder @itsbarbiedelle has transformed the curls of thousands upon THOUSANDS. She no longer takes on curl coaching clients, so your invitation to show her your curls and get customized tips and tricks is once in a lifetime (or 4x a year if you know what’s good for you). Not yet a yearly subscriber? No worries. Click the button below!
Organization Hacks
Our best tips + tricks to keep all the incredible products we send you organized + easy-to-find!
Key Ring
Starting in January of 2024, all our insert cards are sent to you pre-hole punched for easy storage! Grab a key ring, your welcome insert card from your first mailer and get ready to be the most organized curl queen there ever was.
Organization Bins
Having trouble organizing all your amazing Curls Monthly products (good problems to have - are we right?). Try using some plastic bins under your sink or in your linen closet! We have found that grouping products by type (ie. shampoos and conditioners, gels and creams, deep treatments, etc.), can be super helpful!
Product Pouch
Whether you’re wanting to take your products on the go, or have easily accessible storage for your go-to's, our Curls Monthly Exclusive Product Pouches have you covered. P.S. If you’re a yearly subscriber, you can save 10% with the code in your customer portal.
Check out our Instagram
How to best organize your Curls Monthly products is a question we get often! To try to be as helpful as we can possibly be, we always sprinkle in organization posts on our Instagram. Be sure to check out the comments section - our subscribers tend to have the best tips of all! Follow us here xoxo
Our Favorite Eco-friendly Tips
Let's care for our curls + our environment, shall we?
Reduce
We have already taken care of this one for you, by (hopefully) reducing the number of full-sized bottles you are blindly buying without trying. So consider this one checked off!
Reuse
Bought the full-sized version of a product you loved? Save the trial-sized and refill it for any upcoming travel you may have, or for refreshes on the go!
Recycle
We are all about minimizing waste, in more ways than just your curl products. Good news: our mailers are both recyclable + biodegradable. Since every city has its own rules and regulations for what and how to recycle, we always recommend looking at your city / county’s website for how best to go about recycling your mailer!
FAQs
All new subscription orders will be fulfilled within 7 business days.
Reoccurring subscription orders will be fulfilled in the 2nd and 3rd week of each month.
Monthly Subscribers: To change your shipping address, log into your customer portal and hit "View Addresses" and manage your correct address from here!
Yearly Subscribers: Please email info@curlvitality.com to update your shipping address. You must email no later than the 5th of the month to update your shipping address for that month's mailer!
Login to your Customer Portal and click on "Manage my Subscription."
You will be charged on the first day of every month ongoing for monthly subscriptions.
For yearly subscriptions, you will be charged on an annual basis.
Login to your Customer Portal and you will see "Order History" that will detail the Order Number, Date of Purchase and Fulfillment Status. Once your shipping label has been printed, you will receive an email containing your tracking number (See: "How do I track my order?").
Once your shipping label has been printed, you will receive an email containing your tracking number for your V.I.P. (Very Important Package!).
P.S. Join our SMS crew for all your order updates xoxo
Yes! We know life gets hectic and bathroom counters get full. Feel free to skip a month by going into your Customer Portal and select to skip that month's payment to skip your mailer.
We'll tell you exactly what to do! Check out our blog posthere.
Our customer service team is the best of the best and works their hardest to get back to your emails ASAP!
Always be sure to check your junk or spam folders if you do not receive an email back in 1-3 business days! If you still have not received an email, please fill out the contact form below the FAQ's on this page and we will be in contact.
Don’t miss a thing! Subscribe to our SMS crew.
Want to be in the know of all things Curls Monthly, get mailer tracking updates, get exclusive early access to our best drops, have access to the best tips, tricks and freebies? The only answer (obviously) is yes. Join the crew below: